Privacy Policy

Version 1.0.1 - November 2021

This Privacy Policy applies to the information that we obtain through your use of Services.

Geography: colormass is a German-based company that offers Services to domestic and international business customers. As a result, information that we collect, including personal information, may be transferred to our German offices to permit us to comply with our legal and contractual obligations, to provide information and services to prospective and current clients, and to perform related business activities. In addition, we may provide information to third-party service providers in Germany and in other countries to the extent necessary to support colormass’s business activities, and we may access personal information collected by our customers to support the Services that we provide to our customers. Thus, personal information may be transferred to and stored on servers located in the Germany and in countries different from the country in which that information was initially collected. Similarly, information we collect may be accessed by colormass and our third-party service providers and business partners from countries other than the ones in which the information is stored. For more information about how we handle personal information from EU-based individuals, see below.

If you have any questions or concerns about this Privacy Statement or about our privacy or data security practices, please contact us at legal@colormass.com.

What We Mean by Personal Information

For purposes of this Privacy Policy, "Personal Information" means information from or about you that identifies you directly and information that is associated with you and thus could potentially identify you, including when combined with other information from or about you.

"Sensitive Personal Information" includes data about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union memberships, genetic and biometric data when used for identification purposes, and data about health, sex life, and sexual orientation.

Information that We Collect from and About You

Information that You Provide to Us Voluntarily. Account and Profile Information: We collect information about you and your company when you register for an account, create or modify your profile, and make purchases through our Services. Information we collect includes your name, username, address, email address, phone number, and payment card details. You may provide this information directly through our Services or in some cases another user (such as an account administrator) creating an account on your behalf may provide it. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.

Content: We collect and store content that you create, input, submit, post, upload, transmit, or store while using our Services. Such content may include any personal or other sensitive information submitted using our Services.

Other submissions: We collect other data that you may submit to our Services or to us directly, such as when you request customer support or communicate with us via email or social media sites.

Information that We Collect Automatically When You Use Our Services

Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information that you search for, your locale and language preferences, your mobile carrier, and system configuration information.

Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize our Services and your experience; to allow you to access and use the Services without re-entering your username or password; and to count visits and understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while on our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

Why We Collect Information from and About You

To establish and maintain contractual relationships with our customers:

  • To establish relationships with new customers
  • To fulfill our obligations to current customers
  • To contact customers regarding account-related issues and business communications relating to the Services, including technical notices, updates, security alerts, and administrative messages
  • To enable individuals to access and use our Services

To comply with our legal obligations:

  • To comply with legal obligations, including but not limited to complying with tax and financial reporting requirements
  • To demonstrate compliance with applicable privacy and data security laws and regulations
  • To comply with incident monitoring, reporting, assessment, and notification requirements
  • To comply with other applicable criminal and civil law and regulatory requirements

To provide services and information that you request and consent to receive:

  • To provide customer service and support
  • To communicate with you, including responding to your comments, questions, and requests regarding our Services
  • To process and complete transactions, and send you related information, including purchase confirmations and invoices
  • To provide direct marketing, email, and other distributed information distribution

To fulfill our other legitimate interests to the extent that they are not overridden by individual interests, fundamental rights, or freedoms:

  • To administer, operate, maintain, and secure our website and Services
  • To monitor and analyze trends, usage, and activities in connection with our Services
  • To investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities
  • To verify compliance with our internal policies and procedures
  • For accounting, recordkeeping, backup, and administrative purposes
  • To customize and improve the content of our communications, websites, and social media accounts
  • To educate and train our workforce in data protection and customer support
  • To provide, operate, maintain, improve, personalize, and promote our Services
  • To develop new products, services, features, and functionality
  • To market our products and services

When possible, we will use anonymized data for these purposes, but if we do not, or if we combine it with Personal Information we will treat it in accordance with this Privacy Statement.

When and Why We Share or Disclose Personal Information

Except to the extent necessary to fulfill our business obligations, to accomplish one of the lawful purposes described in this Privacy Policy, or pursuant to your express instructions, we do not sell, transfer, or otherwise disclose personal information that we collect from or about you.

We may share your information in the following ways:

With your express consent: We will share your personal information with companies, organizations, or individuals outside of colormass when we have your consent to do so.

With our vendors and business partners, to accomplish our business purposes: We may share your information with our service providers and other third parties who perform services on our behalf. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.

When necessary to comply with laws and law enforcement requests, or otherwise to protect our rights or those of individuals: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
  • To enforce our agreements, policies and terms of service;
  • To protect the security or integrity of colormass’s products and services;
  • To respond to an incident involving personal data for which colormass has direct or indirect responsibility
  • To protect the property, rights, and safety of colormass, our customers or the public from harm or illegal activities;
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

As the result of a business transition: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will take reasonable steps to assure that any other entity involved continues to comply with the terms of this Privacy Statement. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.

Your Control Over Your Personal Information

  • You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services or fulfill your requests. For example, we need your email address to authenticate you and perform account services such as password resets, or to provide you with customer support.
  • You may decline to accept cookies, but that decision may affect the functionality and performance of our Services.
  • You may opt out of receiving promotional communications from colormass by using the unsubscribe link within each email. Note that, as long as you maintain an account with us, you will continue to receive administrative messages from us regarding the Services.
  • You may request information about, and access to, the personal data that we collect from you.
  • You may ask questions or make complaints about our privacy and data security practices with regard to your personal data.
  • You may request that we delete information that we have collected about you.
  • You may ask us for a copy of the information that we collected from you.

To exercise any of these options, or for additional information about our privacy and data security practices, contact us at legal@colormass.com.

Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at legal@colormass.com.

Contact Information

Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at legal@colormass.com